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FAQs

Here to Make Your User Experience Enjoyable

Allergify™ is committed to providing users exceptional customer service. Here are answers to previously asked questions.

Allergify Log In Page

WHAT IS ALLERGIFY™️?

Allergify™ is an app created with the interests of people with food allergies in mind. The app revolutionizes the way people with food allergies shop by allowing them to quickly identify if an item contains something that they are allergic to without having to read long ingredient lists or doing deep investigations. We are not a fix to food allergies but we are a tool that can help consumers shopping a little easier.

Person reading ingredients on a snack bag

HOW DOES ALLERGIFY™ WORK?

You add the food items that you're allergic to. Then, scan and go!

Girl scanning food item with phone

HOW TO SCAN A PRODUCT?

Click on the "Scan" Icon at the bottom of the app's homepage. Then, hover over the QR or Barcode of the item in which you are trying to scan.

man scanning food item with cellular phone

HOW DO I UNDERSTAND THE RESULTS IF AN ALLERGY IS FOUND IN THE PRODUCT?

If the food product contains an item that you are allergic to, it will state: Allergy Found. This indicates that you should not be consuming the product that you just scanned. If the food product does not contain an item that you are allergic to it will state: No Allergy Found and therefore, you are free and clear to have that item.

man holding phone with allergify "no allergy found" page

HOW DOES THE SUBSCRIPTION PLAN WORK?

The first 2 weeks are FREE! Then it costs $1.99 a month.

two weeks free with calendar subscription icon

WHAT SHOULD I DO IF A FOOD PRODUCT  IS NOT FOUND?

As we grow, we are still working on including every item that one is allergic to. However, there may still be ones that we have not added to our list of allergies. If so, ​please follow these few steps:

  • Click on your Profile Picture 

  • Click on Contact Us 

  • Send us an email with a picture of the product and the QR code that you cannot find.  

  • Once the food product is approved (added) and/or denied (unable to be added) utilizing this function, it will be communicated back to the user via their email address that was used during the registration process. 

woman on laptop with email opened on screen
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